Engineering and software development play a critical role in transforming traditional public sector operations into efficient and secure digital services. Our approach combines commercial best practices with the unique needs of the public sector, leveraging cutting-edge technologies and development
methodologies such as cloud computing, AI/ML, and Agile ceremonies to deliver innovative solutions that streamline processes, reduce administrative burden, and improve service delivery. And as our applications often handle PII, PHI, and other sensitive data, our team is also dedicated to embedding the
latest cybersecurity best practices across the entire software development lifecycle.

We adhere to an iterative, Agile software development and operations process to build, release, and maintain secure and performant software. Working within two-week sprints, our teams collaborate with our government product owners to:

1. Develop iteratively
2. Manage requirements
3. Use component-based architecture
4. Verify software quality
5. Control software changes.

We default to the use of modern open-source tools, languages, and component-based architecture to ensure responsiveness,
scalability, security, and availability. We further develop iteratively using Continuous Integration/Continuous Delivery (CI/CD) workflows to ensure rapid, repeatable, and zero-downtime deployments, including code reviews, automated testing, continuous monitoring, and resiliency checks.

Our team creates systems that are not only resilient against technical failures but also adaptable to the evolving needs of the public sector. This capability is essential for maintaining continuous service availability and accommodating future growth, supporting government agencies in their mission to deliver
uninterrupted and effective digital services to citizens. Our approach enhances the efficiency of government operations but also significantly improves the overall user experience for citizens, making public services more accessible and convenient to use.