We know that product management is vital for creating user-friendly, efficient, and secure digital services that can significantly enhance the delivery of public services to citizens, making government operations
more transparent, accessible, and effective. We implement an Agile product management approach to create a variety of tailored digital products that support our federal clients, their workforces, and end-
users.

Our product managers work at the intersection of business, technology, and user experience (UX) to ensure our products meet the client’s goals and user needs. They implement our overall product management approach, which focuses on several key components, including:

1. Understanding our user and client needs;
2. Crafting a problem statement/determine the product vision
3. Creating alignment
4. Setting goals and measuring success.

Our clients and end users sit at the core of product management. We ensure that all our team members are continuously aligned on the product vision and how to execute it by implementing mechanisms that
allow us to track and refine work. Our product management approach encourages a culture of continuous improvement, leading to faster and more adaptive product development that gets tailored and refined
products in our users’ hands faster.